Privacy Policy

Paige Alexander Floral
Website: www.paigealexander.co.uk
Business Owner: Paige Alexander
Last updated: 11.04.25

1. Introduction

Paige Alexander Floral is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, place an order, or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal data:

Name
Email address
Postal address
Phone number
Order details and purchase history
Messages sent via email, contact forms or social media
Payment confirmation details (we do not store full card details)

3. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Communicate with you about your order
Provide customer support
Comply with legal and accounting obligations
Improve our products and services

We will only use your data where we have a lawful basis to do so.

4. Lawful Bases for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Contract – to fulfil your order
Legal obligation – for tax and accounting records
Legitimate interests – to operate and improve our business
Consent – where you have explicitly provided it

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your data only with trusted third parties where necessary, including:

Payment processors (e.g. Wix Payments, PayPal, Stripe)
Delivery and courier services
Website hosting and platform providers (e.g. Wix)
Accountants or legal advisers where required by law

All third parties are required to handle your data securely and lawfully.

6. Data Storage & Security

Your data is stored securely using industry-standard safeguards.

We retain personal data only for as long as necessary to:

Fulfil orders
Meet legal and accounting requirements

When no longer required, data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Cookies

This website may use cookies to improve user experience and website functionality.

You can control or disable cookies through your browser settings.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Paige Alexander Floral
Email: [INSERT BUSINESS EMAIL]

10. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.